"We've been working closely with PatientComms for over three years on the development of our overall CRM strategy. We have trialled and refined many pilots before rolling out across our 680 mydentist practices. I see them as an extension of our Marketing team."
We have worked with PatientComms to develop a customised system to record and report on our Friends & Family Test scores and other patient feedback. The system they have developed is working well to meet our needs, and we have found the team at PatientComms to be helpful, friendly and efficient.